Frequently Asked Questions

For a “Leased by SnapStays” option, we will provide an apartment, furniture and services package to suit your needs so the apartment is move-in ready. Just make one monthly payment to us and we take care of the rest!

For a “Furnished by SnapStays” option, we will provide a furniture and services package to suit your needs, and you will rent the unfurnished apartment directly from a property.

The standard Furnished by SnapStays package includes bedroom, living room, and dining room furniture, linens, kitchenware, towels, an electric allowance, and more. To keep costs down, we also provide you with self setup instructions for internet and TV options. If you want to keep up with your favorite cable TV shows over the internet, we recommend testing out Hulu’s free trial. You can upgrade to Hulu with Live TV if you want to watch live sports, news and shows. For any housekeeping needs, we recommend using Amazon House Cleaning.

Individuals

• Income:
  • Gross monthly income (combined of occupants if applicable) must be 2.5x monthly rent
    • Will be required to provide any of the following
      • Paystubs (last 4 required) – If new job, offer letter confirming pay may be provided as a supporting document
      • Downloaded PDF bank statements (most recent 3 months) – preferably showing job income deposits. Savings and investment accounts are also accepted as additional proof of assets if your current income does not meet the requirement above. In general, more evidence will help your approval)
• If a credit/eviction report is requested, you will have to directly pay the credit check company $29.95 for the report.
• Photo ID of all adult occupants (Drivers license or other government issued photo ID)
• Background checks will be conducted independently by the property selected and will be approved/denied at their discretion
• If occupants are foreigners, the property selected may require occupants to provide proof of legal residency in the US in order to comply with current immigration laws.

LLC 

Lease will be required to be in the name of the individual(s) residing in the apartment, but invoicing may be done to the name of the LLC for tax purposes if necessary

• Income/assets requirements, photo ID & background checks policies will be the same as outlined above for individuals

Company (with National footprint)

• Letter of financial responsibility signed by authorized signatory on a Company letterhead
• Photo ID of all adult occupants (Drivers license or other government issued photo ID
• Background checks will be conducted independently by the property selected and will be approved/denied at their discretion.
• If occupants are foreigners, the property selected may require them to provide proof of legal residency in the US in order to comply with current immigration laws.

You can pay with any of the payment options below:

• Credit/debit card (Please note all credit card payments require an additional 3% processing fee)

• • We accept credit card payments on our website here. Please input the amount given by your representative.
  • We can also send you an invoice via QuickBooks.
  • All Application and Background Check fees are non-refundable.

• Bank Transfer via QuickBooks
  • We will send an invoice to your email address
  • You can then input your banking information to proceed with your payment.
  • All Application and Background Check fees are non-refundable.

• Late Fees : Please note that a $10 fee will be applied for every day that the invoice is past due. Pay your rent promptly to avoid any additional fees or eviction.

We charge a non-refundable application fee of $175 plus $75 per adult occupant to cover various fees related to the property application, processing, and background check for most properties.  If a credit/eviction report is requested, you will have to directly pay the credit check company $29.95 for the report.

Yes, a refundable deposit typically starting at $1,200.

All Non-refundable property deposits are directly passed on to guests.

Please note that some refundable deposits can be higher due to factors such as:

• High Early Termination Fees from the property
• A booking where the guest has not viewed the actual unit being rented
• Pets staying in the unit
• Smoking is allowed in the unit or property being rented
• The lease holder being an individual vs a corporation

This varies by property; we will try to work with you to accommodate your needs.

For a “Leased by SnapStays” option we can typically accommodate you within 3-5 business days. For a “Furnished by SnapStays” option we may be able to accommodate you in as short as 3 business days after you are approved for a property; you can contact us with specific needs/questions.

Typically there will be options for different styles and upgrades; this varies by location and availability.

We typically have a handful of properties in each city that accept foreigners or temporary visa holders.  Please contact us with your specific needs; we will try to accommodate you.

Typically, we can initiate the refund within 30 days of your move-out date.

Typically rental insurance is included; in some cases we are unable to offer insurance in particular locations; inquire with us for your specific case.

This varies by property, but typically there is an additional pet fee and/or security deposit.